Antonio Strad Violin Online Store: Antonio Strad Violin San Antonio Texas

All our prices in Antonio Strad Violin Online Store are valid only for online orders, and can not be applied with any other discount or promotion.
All products except for shrink wrapped items (like CDs) and strings can be returned. A 5% restocking fee will be charged. Shipping and handling charges are all not refundable. To obtain a credit or refund, the goods must be in the same condition as when purchased, and must be shipped back in the original packaging. Products sent back for replacement or credit must be returned within 10 days of original product receipt.
Please e-mail us for the item you want to return. Please have your name and any account information included in your e-mail. You will need to wait until you receive a 4-digit Return Authorization number before you return your item. Do not return any items without this number. When you receive this number, mark it clearly on the outside of the package you use to return the item. This Return Authorization number is necessary in order to process the return to your account.
Do not write or tape anything on the original item. Any bows returned should be untightened, or you may be responsible for the cost of the damage to the bow hair and stick. Make sure that the items are adequately packed and padded so that they don't receive any damage in transit.
Please notify of problems with defected item immediately. We will send out a free replacement after we received the defective item return.

Send mail to webmaster@stradviolin.com
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